Program Coordinator

Health and Wellness Partners is currently looking to add a Program Coordinator to the team. The Program Coordinator supports the Programs Team with program deliverables that involve HWP clients. This position is responsible for providing the amazing “white glove” customer service HWP is known for, while working with internal partners to complete tasks.

The ideal candidate will be able to work well in a team environment to collaborate and complete tasks. In addition, the qualified candidate will be able to manage tasks and time, but will also know when to ask for help and guidance.

Responsibilities include:

  • Working closely with program staff to support programs (including building an understanding of client and program requirements), and learning to become proficient with the HWP platform and tools
  • Satisfying audience accumulation documentation requirements, ensuring completeness and accuracy of all information. This includes Internet research related to program participants, ensuring accuracy of participant data, initiating appropriate follow-up for missing information, and maintaining an up-to-date database for each program
  • Ensuring meeting materials are properly and completely gathered, while also ensuring the timely arrival of those meeting materials onsite
  • Executing post-program activities, ensuring complete and satisfactory close-out
  • Completing all program data entry requirements
  • Serving as the point of contact for meeting attendees and client representatives
Specific qualifications include:

  • Excellent telephone demeanor
  • Proficiency in Microsoft® Access, Excel, Word, and Outlook
  • Superb time management and organizational skills
  • Collaborative work style
  • Ability to prioritize and manage multiple projects under tight deadlines and in a fast-paced environment
  • Strong customer service mentality
Previous experience in a program management, medical communications, or medical advertising agency is a plus.

Please send cover email and resume to HR@hwpnj.com.